Privacy policy.

Last updated: 16 December 2025

1. Introduction

This Privacy Policy explains how personal data is collected, used, stored, and protected when you visit www.rocketfood.com (the “Website”).

Rocket Food is a trading name of Compass Contract Services (UK) Limited, which acts as the data controller for the purposes of UK data protection law.

2. Company Information

Data Controller:
Compass Contract Services (UK) Limited
Trading as: Rocket Food

Registered Office:
Parklands Court
24 Parklands, Birmingham Great Park
Rubery, Birmingham
B45 9PZ

Company Registration Number: 2114954
VAT Number: 466 4777 01

3. Our Commitment to Privacy

We are committed to protecting your personal data and complying with all applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Appropriate technical and organisational measures are in place to safeguard personal data against unauthorised access, loss, misuse, or disclosure.

4. Personal Data We Collect

We may collect and process the following types of personal data:

  • Name, email address, telephone number and other contact details

  • Enquiry information submitted via contact forms or email

  • Newsletter subscription details

  • Website usage data collected via cookies and analytics tools

  • Marketing preferences

  • Event-related data, including photography or filming where applicable

We do not knowingly collect personal data relating to children.

5. How We Use Your Personal Data

We use personal data to:

  • Operate, maintain, and improve our Website

  • Respond to enquiries, requests, or complaints

  • Provide information about our services, events, and offers (where consent has been given)

  • Analyse anonymised website usage and trends

  • Maintain website security and prevent fraud

  • Manage event communications and promotional activity

6. Lawful Bases for Processing

We process personal data under one or more of the following lawful bases:

  • Consent – for marketing communications, newsletters, and non-essential cookies

  • Legitimate interests – to operate and improve our Website and respond to enquiries

  • Legal obligations – where processing is required by law

  • Contractual necessity – where processing is required to provide requested services

You may withdraw your consent at any time.

7. Cookies and Analytics

Our Website uses cookies to improve functionality and analyse performance.

Cookies are used to:

  • Track and analyse website usage via Google Analytics (data is anonymised)

  • Enable referral and advertising tracking by third-party vendors

  • Improve website performance and user experience

Most cookies expire within 30 days.

You can manage cookies through your browser settings and via the cookie consent tool displayed on your first visit.

8. Contact and Communications

If you contact us via the Website or email:

  • Personal data provided will be used only to respond to your enquiry

  • Information is stored securely

  • Data will not be shared with third parties unless required by law or with your consent

9. Email Newsletter and Marketing Communications

We operate an email newsletter to share information about our services, products, and events.

  • Subscription is voluntary and requires explicit consent

  • You may unsubscribe at any time using the link in each email or by emailing parties@rocketfood.com

  • Emails may include anonymous tracking to improve relevance and engagement

  • Subscriber data is stored securely and not sold or shared with third parties

10. Photography and Filming at Events

Rocket Food events, including Rocket Private Views, may be photographed or filmed for marketing and promotional purposes.

If you do not wish to appear in any images or recordings, please notify us by emailing celeste.good@rocketfood.com prior to or during the event.

11. External Links and Social Media

Our Website may include links to third-party websites. We are not responsible for their content or privacy practices.

Interaction with Rocket Food via social media platforms is subject to the relevant platform’s terms and privacy policies. We will never request sensitive personal information via social media.

Social sharing buttons may allow third-party platforms to track interactions in accordance with their own policies.

12. Data Sharing

We do not sell personal data.

We may share personal data with:

  • Trusted service providers supporting website functionality, analytics, or email communications

  • Third-party marketing partners only where explicit consent has been given

  • Regulatory or law enforcement bodies where legally required

All third parties are required to process personal data securely and in compliance with data protection laws.

13. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting obligations.

When data is no longer required, it is securely deleted or anonymised.

14. Your Data Protection Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete information

  • Withdraw consent to marketing communications at any time

  • Request deletion of your personal data, subject to legal obligations

  • Object to or restrict certain types of processing

Requests should be made in writing to:

Rocket Food
15 Havelock Terrace
London
SW8 4AH

or by email to parties@rocketfood.com

15. Complaints

If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

Website: ico.org.uk
Telephone: 0303 123 1113

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.